Privacy and Website Policies for SONATA COLLECTION

1. Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit the SONATA COLLECTION website at www.sonatacollection.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect general technical data (“Device Information”) such as your IP address, browser type, and time zone, primarily through cookies and analytics.

If you contact us via a form or sign up for our newsletter on the Site, we collect “Contact Information” such as your name, mobile phone and email address.

How We Use Your Information

We use the Device Information to improve our website and ensure its security.

We use Contact Information to communicate with you about new collections, in-store events, and promotions, based on the preferences you share with us.

Sharing Your Information

We use third-party services (like Google Analytics) to help us understand how visitors use the Site. We only share your Personal Information to comply with legal obligations (like a subpoena) or to protect our rights. We do not sell your personal data.

Data Retention

We retain Contact Information for as long as you remain subscribed to our communications. We retain general Device Information for analytical purposes.

2. General Store & Website Terms

Physical Store Policy

SONATA COLLECTION operates exclusively as a physical retail store.

• • • • No Shipping or Online Orders: We do not offer shipping, online sales, or delivery services. All transactions must be completed in-person at our physical location.
      • In-Store Purchases Only: All purchases, payments, and product collections must take place directly at the SONATA COLLECTION store.

Return and Exchange Policy

• • • • Our in-store return and exchange policy is [Especificar la fecha] days from the date of purchase.
      • Items must be unused, unworn, and accompanied by the original receipt and packaging.
      • Certain items, such as custom orders, are final sale. Please ask a sales associate for the full policy details before purchase.

Intellectual Property

All content on this website (designs, photos, text, etc.) is the exclusive property of SONATA COLLECTION and is protected by copyright law.

The Sonata Experience